Valet parking is available for Saenger Theatre Grand Suite and Club Seat ticket holders only.

Please silence or turn off all electronic devices, including cell phones, beepers, and watch alarms. We encourage you to share your experience at the Saenger Theatre via social media, but please refrain from doing so or texting during performances; the glow from your device is distracting.

Recording devices and cameras are not permitted in the theatre.

Children under the age of six are encouraged to attend only special children’s theatre events. Everyone entering the theatre must have a ticket regardless of age. For the comfort and enjoyment of all guests, children who are disruptive to other guests will be asked to leave the seating area. Parents should use their discretion when deciding what shows are appropriate for children. For more information on recommended minimum age for a specific show, please visit the show page on Saengernola.com or BroadwayInNewOrleans.com.

A Full-Service Bar is offered at all performances. Beverages include wine, beer, soft drinks, mixed drinks, champagne, margaritas, coffee, juice and water. Candy is also available. Outside food and beverage are not permitted in the theatre.

Merchandise is sold in the theatre lobby, if the tour is selling merchandise.

Smoking is not permitted in any area of the Saenger Theatre. Smoking patios are designated outside the main entrance of both theatres.

Assistive listening devices are available for the hearing impaired. Patrons must present a valid driver's license or valid state identification when checking out units.

The Saenger Theatre will offer live interpretation performances for the hearing impaired community for many of the Broadway in New Orleans series productions. This service will typically be offered during Sunday matinee performances. For Live interpreting dates and times for specific performances, please inquire at the Theatre Box Office. Productions without dialogue may not offer Open Captioning.

The Saenger Theatre will offer live interpretation performances for the hearing impaired community for many of the Broadway in New Orleans series productions. This service will typically be offered during Sunday matinee performances. For Live interpreting dates and times for specific performances, please inquire at the Theatre Box Office. Productions without dialogue may not offer Open Captioning.

The Saenger Theatre does offer accessible seating. Accessible seats may be purchased by phone or online through Ticketmaster.

We rarely cancel performances due to weather. In cases of inclement weather, we strongly recommend that patrons use public transportation where possible, travel safely and allow plenty of time to arrive at the theatre on time. During inclement weather, updates will also be posted on saengernola.com and the Saenger Facebook page. We recommend that patrons check these sites frequently if there is a pending or occurring storm.

Firearms are prohibited within the theatre.

We strongly urge all of our patrons to purchase their tickets through an Authorized Ticket Source which are the Saenger Theatre Box Office, Ticketmaster, and Broadway in New Orleans. We do not recommend that patrons purchase tickets through unauthorized outlets, online resellers or other ticket sales operations. Tickets obtained from sources other than the Saenger Theatre Box Office, Ticketmaster or Broadway in New Orleans may be lost, stolen or counterfeit and will not be honored. Please know whom you are purchasing your tickets from. If you have any questions or concerns, please contact the Saenger Theatre Box Office prior to purchasing, 504.287.0351

Tickets go on sale to the general public throughout the year, typically a few months prior to the performance. The best way to be notified when shows go on sale is to join the eNews. Sign up today!

All sales are final. No exchanges or refunds are given. Click here for more information.

In the unlikely event a performance is cancelled, we will inform patrons via phone, email, or mail and give patrons appropriate information regarding the show’s ticketing policies. Ticket holders are also encouraged to return to their original point of purchase for more information. We recommend that patrons check for updates and information regarding their scheduled performance by visiting saengernola.com and the Saenger Facebook page.

If you cannot find your tickets and have purchased them through an Authorized Ticket Source (Theatre Box Office, Ticketmaster or Broadway In New Orleans) we have a record of your sales transaction and can accommodate you. Please return to your point of purchase as soon as you as you discover you have misplaced your ticket(s). We will confirm your seating and issue a “Location Pass”, which you will pick up at the Will Call window one hour before your performance. For security purposes Location Passes will not be mailed. Identification and payment verification will be needed when you pick up the tickets. If tickets were purchased through an unauthorized ticket reseller, we cannot guarantee replacement.

Gift Certificates are available for Broadway in New Orleans performances. You can redeem your gift certificate by calling 800.215.SHOW (7469) Mon – Fri, 10am to 5pm.

This one-hour tour provides an overview of major works from the Museum's collection. Meet at the Information Desk.

In this exhibition tour, become an eyewitness to some of the most magnificent ceremonies and dramatic events of 18th-century Europe, as they are represented by Panini, Canaletto, Bellotto, Guardi and other master painters of the time. Meet at the Information Desk.

Designed and conceived by artist Robert Irwin, the Central Garden is the focus of this 45-minute tour.

Response from Scott D
Hello! Yes, the Hollywood tour is great for little ones. Covering bike friendly side streets and wonderful parks, they will love the outdoors. Thank you for your inquiry, and I wish you great travels.

Response from stuffyoushoulddo
Yes, and the guide took note of everyone's ability and modified as needed. There are lots of stops along the way. It was a lot of fun.